Job openings for customer quality manager in 920355

Customer Quality Manager

We are hiring Customer Quality Manager for our MNC client at Shenzen - China.

Position Title: Customer Quality Manager
Reporting To: Plant Quality Manager
Location: Shenzhen Plant 6 to 1 year then move to Ganzhou

General tasks and Responsibilities:
- Manage internal, Advanced Warehouses, Customer claims, and Warranty Quality issues
- Identify root cause and define permanent corrective and Preventive actions
- Ensure compliance and assist with adherence to IATF 16949
- Improve the Quality Performance KPIs in daily, weekly, and Monthly basis
- Promote the use of customer preferred techniques for continuous improvement such as FMEA, Six-Sigma, Poka-Yoke (Error Proofing).
- Participate in cross-functional teams in new Launches and in Serial Projects
- Lead Customer quality audits and ensure Process and Product Audits are conducted
- Contribute to the department Company improvement activities through lessons learned.

People Management
- Lead and support groups of quality Supervisors and Quality Engineers.
- Train and Provide guidance to other team members.


Skills & Attributes:
- Fluent communication in English with overseas Customers
- Champion in Problem Solving: 8D, A3, Fishbone, 5Whys, DMAIC
- Mastery of VW Group CSR: Formel Q, VDA, VDA 6.3 Process Audit, VDA 6.5 Product Audit
- Strong knowledge of Quality Tools: APQP, FMEA, PPAP, SPC and MSA,
- Mastery of quality systems IATF16949
- Lean Six Sigma Certification is highly preferred
- Understanding of cost and financial impacts.

Salary & Benefits:
Salary Range: Around 22K GBP Possible Increase by 2 to 3K GPB after Probation
Bonus Range: 500 USD Illegible after Probation
Housing: Arranged by Company

Probation: 3 to 6 Months – to be decided in the offer

Experience Range – 5-7 years in Mechanisms Auto industry,

Qualification should be Degree,

Experience 4 - 8 Years
Salary Not Disclosed
Industry Engineering / Engineering Design / R&D / Quality
Qualification Professional Degree
Key Skills IATF 16949 83 fishbone 5Why Process Audit Product Audit Customer Quality

About Company

Company Name

Client of HRM INFO

About Company Our client is an MNC designing automotive interiors for well known brands.
Contact Person Team HR
Mobile 9890100055
Email ID hr@hrminfo.in




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